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Good to know

WHAT TO TAKE NOTE OF WHEN BOOKING

Cancellation conditions summer

  • free cancellation up to 14 days before arrival
  • from 14 days to 7 days before the start of the vacation we charge 50% of the total price of the vacation
  • in case of cancellation within the last week before arrival we will charge 90%
  • in the event of a no-show or early departure we charge 100% of the total price
  • These regulations also apply to bookings already made.
  • Room cancellations are valid only in writing.
 

Cancellation conditions winter 2023/2024

  • free cancellation up to 4 weeks before arrival
  • from 4 weeks to 1 week before the start of the vacation we charge 70% of the total travel price
  • in case of cancellation within the last week before arrival we will charge 90%
  • in the event of a no-show or early departure we charge 100% of the total price
  • These regulations also apply to bookings already made.
  • Room cancellations are valid only in writing.
 

SEASON TIMES

Winter: 13.12. to 07.04.2024

Summer: 15.06. to 06.10.2024

CHECK IN AND CHECK OUT

On the day of arrival your room is available from 2 pm
On the day of departure we request you to vacate your room by 10 am

CHILDREN'S FELLOWSHIP summer and winter (all room categories)

0 - 2 years free of charge
3 - 6 years 70 %
7 - 11 years 50 %
12 -15 years 35 %
from 16 years 20 %
 
In the following rooms the child discount is valid from 4 full-paying persons:
Alpine Suite
Grand Alpin
Familiensuite Supreme
Familienwohnung Post
 
In the following rooms the child discount is valid from 3 full-paying persons:
Familienzimmer Zillertal I
Familienzimmer Zillertal II
Familienzimmer Zirbe

General information

All our rooms are non smoking rooms.
There is no reimbursement for meals not taken.
All our rooms have free WIFI.
Hotel parking for guests.
Pets are not allowed.

Conditions of payment

DEPOSIT/CREDIT CARDS

Deposit 20 % of the total price (or according to offer)
Bank details: Sparkasse Schwaz AZ
BIC: SPSCAT22XXX
IBAN AT73 2051 0006 0060 4268

You are welcome to pay your bill the evening before your departure. Please let us know your preferred method of payment. We accept cash, credit card, Visa and Eurocard as well as EC card. For all-inclusive bookings, we request you to pay the ski pass in cash.

ENJOY GENUINE HOSPITALITY

Moments of pleasure for your time-out

Ready for vacation?

You deserve a break. We are happy to support you with your holiday planning!

For every generation 

Fresh in summer

Experience dream days

AT ZILLERTAL 

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Ab sofort bis 01. April –
1 Übernachtung mit Halbpension
pro Person ab € 126,- 
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