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Good to know

WHAT TO TAKE NOTE OF WHEN BOOKING

Terms of cancellation

  • free cancellation up to 2 months before arrival
  • from 2 months to 1 month prior to the start of the holiday we charge 40% of the total price
  • from 1 month to 1 week before arrival the cancellation fee is 70% of the total price
  • in case of cancellation within the last week before arrival we will charge 90%
  • in the event of a no-show or early departure we charge 100% of the total price
 

CHECK IN AND CHECK OUT

On the day of arrival your room is available from 2 pm
On the day of departure we request you to vacate your room by 10 am

SUPPLEMENTS AND REDUCTIONS

If you would like to book a room with breakfast only (without our 5-course gourmet menu), we deduct 10 euros per day and person.

CHILD REDUCTIONS

WINTER SEASON

Double room with two full-paying adults:

(all double rooms, Junior Suite Zirbe, Junior Suite Eiche, triple room Zirbe Tirol) 

Children up to 3 years: Free

Kids 4-6 years: 50%

Kids 07-14 years: 35%

Teenager 15-17 years: 20%

 

Family rooms:

(Family room Zillertal I + II, family room Hochzillertal, family room Zirbe, family suite Supreme & apartment Post) 

Children up to 3 years: Free 

Kids 4-6 years: 50%

Kids 07-14 years: 25%

Teenager 15-17 years: 2

CHILD REDUCTIONS

summer season

Double room with two full-paying adults:

(all double rooms, Junior Suite Zirbe, Junior Suite Eiche, triple room Zirbe Tirol) 

Children up to 3 years: Free

Kids 4-6 years: € 35,- per day

Kids 07-14 years: 50%

Teenager 15-17 years: 20% 

 

Family rooms:

(Family room Zillertal I + II, family room Hochzillertal, family room Zirbe, family suite Supreme & apartment Post) 

Children up to 3 years: € 35,- per day

Kids 4-6 years: 50%

Kids 07-14 years: 25%

Teenager 15-17 years: 20%

General information

All our rooms are non smoking rooms.
There is no reimbursement for meals not taken.
All our rooms have free WIFI.
Hotel parking for guests.
Pets are not allowed.

Conditions of payment

DEPOSIT/CREDIT CARDS

Deposit 20 % of the total price (or according to offer)
Bank details: Sparkasse Schwaz AZ
BIC: SPSCAT22XXX
IBAN AT73 2051 0006 0060 4268

You are welcome to pay your bill the evening before your departure. Please let us know your preferred method of payment. We accept cash, credit card, Visa and Eurocard as well as EC card. For all-inclusive bookings, we request you to pay the ski pass in cash.

ENJOY GENUINE HOSPITALITY

Moments of pleasure for your time-out

Ready for vacation?

You deserve a break. We are happy to support you with your holiday planning!

For every generation 

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Experience dream days

AT ZILLERTAL 

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